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Shipping

Shipping Method

Cargo will be delivered within 2 days after payment arrived. We will send you the tracking number once it shipped out.

Delivery Options Estimated Delivery Time
FedexFedex 3-7 business days
UPSUPS 3-7 business days
DHLDHL 3-7 business days
EMSHong Kong EMS 5-10 business days
Air ParcelHong Kong Air Parcel 10-20 business days
By SeaBy Sea 10-20 business days

As sex doll products are special and involve complex working procedures, and it takes 2-3 business days to complete manufacturing a doll. You'll be told when your package will be sent.

Toys will be sent in discreet & intact packaging  All packaging is discreet, there are no labels, markings, or logos.

Where zldoll.com ships to

Free Shipping to WorldWide

Customs Duties and Taxes

In some countries such as Canada, Australia, New Zealand, Europe and South America import taxes might be required at delivery. We have nothing to do with this, it is required by some countries and it usually ranges from $120 to $200 and up, depending on the doll. Buyer is responsible for import taxes and fees.For some countries, especially in Europe, we offer a service to pre-pay VAT and import taxes, so you don’t need to deal with customs, ask after placing your order if interested. Otherwise, we can help and advise on customs. Countries like Canada, Germany, UK, Japan or Australia usually require the submission of a proof of payment or invoice. You can provide the confirmation email, or Paypal invoice or reach out to us and we will help you with that.

We can ship to a FedEx store or UPS/DHL for you to pick it up, instead of shipping to your place. Just let us know after placing your order and we will change the shipping address.

 

What if you're out when your order arrives?

If you're out when your package is delivered, your mail person or courier will leave a card scheduling another delivery attempt or telling you where you to pick up your discreetly packaged order

If your parcel is taken to the nearest courier service place, you can collect it or arrange for it to be redelivered.

What if your order doesn't arrive when you expect?

If your parcel is more than 12 working days overdue, please contact us: sales@zldoll.com.

Track your order as follow:

International Express - DHL : http://www.dhl.com

International Express - FedEX : http://www.fedex.com

International Express - UPS  : http://www.ups.com

With providing the most effective solution as our goal, if you have any problems, please email us at sales@zldoll.com.

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